Subscription Billing Audit
A focused six-week audit of your billing logic, dunning policies, and revenue recognition handoffs.
Brief
We trace a representative sample of your subscriptions through the entire lifecycle: trial, conversion, plan change, mid-cycle proration, dunning, and cancellation. We then compare what your billing platform is doing against the contracts and finance policies you have on paper. Most clients discover at least one revenue leak that funds the engagement.
Inclusions
- End-to-end traceability for 25 sample subscription journeys
- Comparison of platform behaviour against finance policy
- Tax and VAT handling review for KR and cross-border invoices
- Recommendation memo with prioritised fixes
- Working session with finance and engineering leads
What you will hold at the end
- Quantified revenue leak estimate with confidence range
- Prioritised fix list with effort estimates
- Finance and engineering aligned on a single billing truth
Common questions
From earlier engagements
★★★★★
"They found three plans that were silently waiving proration on upgrades. That alone was worth the engagement."
"Honest and a bit dry, which is what an audit should be. The prioritised fix list became our quarterly roadmap."
★★★★☆
"Some of the recommendations needed engineering capacity we did not have, and the report acknowledged that openly."